In today’s highly competitive business landscape, leveraging customer experience (CX) data has become essential for driving successful marketing strategies. But what CX data should you be looking for, and how can it be effectively collected and analyzed? In this presentation, we will explore the key tactics for unlocking the power of CX data to drive your marketing efforts.
First, we’ll discuss the types of CX data you need and where to obtain it. We’ll then dive into five tactics that you can employ to effectively leverage this data in your marketing strategies.
A) What data do you need?
B) Five tactics to implement today
1: Use data as a campaign
2: Leverage promoters.
3: Utilize Competitive Intelligence
4: Find the target personas
5: Address weak points and leverage strength?
What if you don’t have any CX data? Learn more at our July Lunch and Learn.